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Rank: Newbie
Groups: Registered
Joined: 1/9/2012
Posts: 0
Location: Ontario, Canada
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I ran a report this morning that I can finally do thanks to the new update, great work pushing that out so fast btw. However on the report it duplicated dates so instead of 01/12/2012 and then 01/13/2012 it just kept doing 01/12/2012. Is there a bug where it won't record past the 12th?
Also the clock in date is 01/12/2012 then clock out is 12/01/2012 this is very confusing to read. As the format is changed completely on the clock compared to the clock in.
Then one entry i edited the punch in the morning as the employee forgot to clock out. but on the report it shows the total for the original time but shows the new clock out time. So the report shows 31 hours and 45 minutes when it is actually 7 hours and 15 minutes. Seems like it is keeping the original time not the editted one.
Please help resolve these bugs soon and hopefully that will be the last ones.
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Rank: Administration
Groups: Administrators
Joined: 5/29/2010
Posts: 24
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Hi, The date run dates being displayed do have an issue, the release that you downloaded was a pre-release but I wanted you to at be able to run payroll. We should have the full release out this week that will resolve the from/to and date run issue. Please note though the information being displayed is accurate for the date range you select.
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Rank: Newbie
Groups: Registered
Joined: 1/9/2012
Posts: 0
Location: Ontario, Canada
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CKZTimeClock wrote:Hi, The date run dates being displayed do have an issue, the release that you downloaded was a pre-release but I wanted you to at be able to run payroll. We should have the full release out this week that will resolve the from/to and date run issue. Please note though the information being displayed is accurate for the date range you select. Has this been resolved yet? Installed the new 4.0.8 and all the dates on the report for Multiple EMP is today? When will this be resolved?
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Rank: Newbie
Groups: Registered
Joined: 1/9/2012
Posts: 0
Location: Ontario, Canada
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We also noticed sometimes the time punched in and the time on the report is different? Why would this be?
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Rank: Administration
Groups: Administrators
Joined: 5/29/2010
Posts: 24
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The only reason it may be different is if you have rounding turned on otherwise the dates are strait from the database.
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Rank: Administration
Groups: Administrators
Joined: 5/29/2010
Posts: 24
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BrandonBnS wrote:CKZTimeClock wrote:Hi, The date run dates being displayed do have an issue, the release that you downloaded was a pre-release but I wanted you to at be able to run payroll. We should have the full release out this week that will resolve the from/to and date run issue. Please note though the information being displayed is accurate for the date range you select. Has this been resolved yet? Installed the new 4.0.8 and all the dates on the report for Multiple EMP is today? When will this be resolved? What date range was the report set for. It would make sense that it was for today only if you didn't update the date range.
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Rank: Newbie
Groups: Registered
Joined: 1/9/2012
Posts: 0
Location: Ontario, Canada
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It was for a 2 week period the 15th to the 29th. Doesn't matter when but the date you do the report shows as the date for all entries. Rounding is to the near 15 min but the time on the report was the time initially punched out but the time was edited.
When will these bugs be resolved. I can send you sample reports if necessary.
PS: I don't get emails notifying of updates even though i subscribed to this thread what's up with that.
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Rank: Administration
Groups: Administrators
Joined: 5/29/2010
Posts: 24
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Can you please just email support directly so that we can get this resolved for you. We monitor email much closer than the forum. support@ckzinc.com
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