I am having a problem running reports that gives me filled in totals. It seems that the software has the hourly rate in the system correctly and it is logging the time as it should but it simply is not adding down to give me a total for hours worked during the pay period. The 'Run Payroll Totals' report shows all zeros. This is causing me to have to add two weeks worth of hours manually for each employee and only introduces the possibility for screwing up an employees pay... not what I'm paying CKZ for. I just downloaded the free version to my home computers to check some things out but I'm not able to replicate the problem, its actually working beautifully the way I expected it to work when I decided to purchase a multi-user license.
Another thing, the dates are all out of order in the multi-employee summary. This is the only way I can pull payroll reports and it's not even ordering the days correctly. This needs to be fixed as well.
Wondering if I should just uninstall it and reinstall and how I would do that and still retain the continuity of employee info/hours worked for past year. I'm open to suggestions but this is frustrating.